Knowledgebase

Client Portal Registration – How to fill out the form (Individual/Business), password, mailing list and Google sign-in

On the Client Portal registration page you can create your account in a few steps. The form is split into sections (registration type, customer/billing details, account credentials, mailing list), and you may also see an hCaptcha verification at the end.

1) Registration type: Individual or Business

At the top of the page, please choose whether you would like to register as Individual or Business.

• Individual: for private persons.

• Business: for companies / sole proprietors (this typically requires additional invoicing/company details).

Switching between Individual and Business:
You can switch between the two modes at any time. The form will show the fields relevant to the selected type. After switching, we recommend reviewing the form again to ensure all required fields are completed.

2) Customer details and Billing address

In the next sections, please enter the customer information and the billing address.

Recommended best practices:

• Email address: use an address you can reliably access (system notifications and billing-related emails are typically sent here).

• Phone number: recommended for faster communication if clarification is needed.

• Billing address: provide accurate, complete details (country, postal code, city, street/house number) to ensure correct invoicing.

For Business registrations, the form may request additional company-specific details; please enter them exactly as shown on official documents.

3) Additional information: currency selection

Under Additional information, you can select the account currency (HUF / USD / EUR).
Recommendation: select the currency you intend to use for billing and payments to keep later administration simple.

4) Account details: password, strength indicator and password generator

In the Account details section, you can set your password. The interface includes a password strength indicator to help you choose a secure password.

Password security recommendations

• Use at least 12–16 characters.

• Combine lowercase and uppercase letters, numbers, and (where possible) special characters.

• Avoid easily guessable patterns (e.g., company name, dates, “123456”).

• Use a unique password for this service (do not reuse passwords).

Using the built-in password generator

The page provides a “Generate Password” option:

1. Open the Generate Password function.

2. Set the desired password length (the system accepts 8 to 64 characters).

3. Generate a new password, then use Copy to place it on your clipboard.

4. Paste it into the password field(s) on the registration form.

5) Mailing list (newsletter) option

A dedicated section allows you to choose whether you would like to join the mailing list and receive occasional news, information and special offers by email. Subscription is optional, and you can unsubscribe at any time.

6) Completing the registration (hCaptcha)

Before submitting the registration, you may be asked to complete an hCaptcha check. This is a standard anti-bot protection step; once completed, you can finalize the registration.

Google sign-in (detailed)

If the Client Portal displays a Google sign-in / “Continue with Google” option, it works as a third-party authentication method. During this flow, the system may show status and error messages such as “not available at this time,” successful automatic sign-in/redirect, or account-linking prompts.

A) Creating a new account using Google

1. Select the Google sign-in option on the registration page.

2. In the Google window, choose your Google account (or sign in if needed).

3. Approve the requested permissions (as prompted by Google).

4. After a successful authentication, you will be redirected back to the Client Portal, where the system may ask you to complete the registration form with any missing details (e.g., billing data, currency).

5. Submit the form (and complete hCaptcha if required).

B) Linking Google to an existing account

If you already have an account, the portal may require a one-time login to the existing account to complete the linking process.
Typical steps:

1. Log in using your existing email/password.

2. Follow the on-screen prompts to confirm linking.

3. After linking, you can use Google sign-in for future logins.

C) Common issues and what to do

• “Not available at this time”: third-party sign-in may be temporarily unavailable—please try again later or register/login with email and password.

• Account already linked: if the selected Google account is already associated with another portal account, you will need to choose a different Google account or contact support.

• Linking failed: if the portal cannot link the account, the message typically advises contacting the administrator/support for assistance.

7) Already registered? Login and password reset

If you already have an account, you can use the Login option, or start a password reset via the “Forgot password?” link.