Base de conocimientos

Registration in the client portal – completing the form (Individual / Business), password, newsletter, and Google sign-in

On the client portal registration page, you can create your account in a few steps. The form is split into several sections (registration type, customer/billing details, account details, newsletter), and a security check (hCaptcha) may also appear at the end of the process.

1) Registration type: Individual or Business

At the top of the page, choose whether you want to register as an Individual or Business.

• Individual: for registering as a private person.

• Business: for registering as a company/sole proprietor (typically more company details are required for invoicing).

Switching between the two types:
You can switch between Individual ↔ Business at any time. The form will display the fields relevant to the selected type. After switching, it’s recommended to review that all required fields are correctly filled in.

2) Customer details and Billing address

In the next sections, enter the customer information and the billing address.

Typical completion tips:

• Email address: use an address you can reliably access (system messages and billing notifications will be sent here).

• Phone number: recommended, as it can speed up coordination.

• Billing address: country, postal code, city, street/house number — provide accurate details for invoicing.

With Business registration, fields related to company details typically appear (e.g., company name, tax/VAT number / business details). It’s best to fill these in exactly as shown on official documents.

3) Additional information: selecting a currency

In the “Additional information” section, you can choose a currency (HUF / USD / EUR).
Recommendation: to simplify invoicing and future payments, choose the currency you typically want to pay in.

4) Account details: setting a password, password strength, and password generation

In the “Account details” section, create the password you will use to log in. The interface also shows a password-strength indicator that reflects how secure the password is.

Recommended password requirements (security best practice)

• Use a password at least 12–16 characters long.

• Include lowercase and uppercase letters, numbers, and (where possible) special characters.

• Avoid easy-to-guess patterns (e.g., company name, date of birth, “123456”).

• Use a unique password for each service (do not reuse passwords).

Using the built-in password generator
The interface includes a “Generate Password” feature to create a secure password:

1. Open the “Generate Password” option.

2. Set the desired password length (the system accepts values between 8 and 64 characters).

3. Click to generate a new password.

4. Use the Copy button, then paste the password into the appropriate field (the interface supports a straightforward “copy & paste” flow).

5) Mailing list (newsletter) settings

The form includes a separate block for the mailing list/newsletter option. Here you can decide whether you want to receive occasional news and offers by email. Subscribing is optional, and you can unsubscribe later.

6) Finalizing registration (hCaptcha)

Before submitting your registration, you may need to complete an hCaptcha check. This is part of anti-bot protection; once completed successfully, you can finalize the registration.

Google sign-in

If the interface offers sign-in/registration with a Google account, the process works as follows (the system also supports linking accounts with a third party).

A) Creating a new account with a Google account

1. Select the Google sign-in option on the registration page.

2. In the Google window that appears, choose the appropriate Google account or sign in.

3. Accept the required permission requests.

4. After successful authentication, you’ll be redirected back to the registration page. The system may ask you to fill in any missing details (e.g., billing details, currency).

5. Finalize the registration (including completing hCaptcha if required).

B) Linking an existing account to a Google account

If you already have an existing account, the system may indicate that a one-time login to your existing account is required to link it (account linking flow). Typically:

1. Log in to your existing client portal account (using your usual email/password).

2. Follow the on-screen linking steps.

3. After successful linking, you will also be able to log in with your Google account.

C) Common Google linking errors and solutions

• “The account is already linked…”: the selected Google account may already be linked to another client portal account. Choose a different Google account, or contact the service operator.

• “We couldn’t link…”: in case of a temporary error or configuration issue, try again, or request support.

• “Not available at this time…”: if external sign-in is temporarily unavailable, try again later or use email/password-based registration.

7) If you’ve already registered: login and password reset

On the registration page, the Login and Forgot Password / Reset Password options are also available if you already have an account.